Seeking Solutions
For Passenger Transportation
On Quadra Island, Cortes Island, and the Outer Islands
Join Zoom Meeting Online:
https://zoom.us/j/93234524574
OR Join by Phone:
(778) 907 2071
Meeting ID: 932 3452 4574
Why is Passenger Transportation Important in our Communities?
Passenger transportation, including buses, taxis, ride hailing, and ride sharing, is becoming increasingly important in many rural communities. It’s time for us to take a serious look at these options.
Residents and visitors to our islands face various challenges and could benefit from more passenger transportation options. For example:
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With our aging populations, more residents will require or prefer a ride, while fewer will be able to offer them. Passenger transportation could provide a social outlet and a convenient way to travel to important appointments, errands, and visits with friends.
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Youth, students, workers, and commuters need transportation as well. They could benefit from not having to rely on others for rides, or requiring their own vehicle, which can be an unaffordable expense, especially when repairs are needed.
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Even visitors and tourists come here without cars, or would like to. Providing these groups with more transportation options could really boost our local businesses without increasing traffic on the roads and ferries.
Use of passenger transportation will result in fewer vehicles on the road. This will benefit us all through such things as:
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Reduced carbon emissions
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Easing of ferry overloads
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Safer roads for walkers, cyclists and animals.
Passenger transportation benefits the community as a whole for so many reasons, as well as meeting a critical need for those lacking other transportation options, making it an important part of the community’s social safety net.
Why are we Doing this Community Consultation?
Recent research studies have shown that limited opportunities for passenger transportation on Quadra and Cortes is an issue that both communities would like to see addressed.
To meet this need, the Cortes Community Economic Development Association (CCEDA) applied for funding and launched the new “Cortes/Quadra Community Passenger Transportation Solutions” project. This project is being led by residents of both Quadra and Cortes Islands, with additional input from the Outer Islands.
It will be a great opportunity for residents of Quadra, Cortes, and nearby islands to come together to:
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Determine the best passenger transportation options for our communities
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Look at the potential structure and/or service routes to support those options
We would like your input regarding various innovative and non-traditional passenger transportation services that could be implemented here. We aim to design a transportation system that meets the needs and preferences of our communities. Your opinions and suggestions will directly influence the decision-making process.
What We Heard and Where We're Headed
Phase One: May/June 2024
Thank you to everyone who participated in our survey, learning forum, community meetings, and interviews!
Missed the Learning Forum? Watch the replay HERE.
KEY HIGHLIGHTS FROM THE SURVEY:
282 people from Cortes, Quadra, and the outer islands, as well as some visitors, responded to our survey.
We found that a large majority of people were interested in using passenger transportation on Quadra, if it were provided for a reasonable fee. Specifically, 61% of respondents from Cortes and 69.5% of respondents from Quadra said YES to this option, and many more said MAYBE. Outer island residents and visitors were also very interested in passenger transportation on Quadra.
Passenger transportation on Cortes received fewer yeses but was still popular, with 56.5% of Cortes Islanders, 45% of Quadra Islanders, 53% of Outer Islanders, and 40% of visitors saying YES to using it.
Respondents were then asked what type of passenger transportation they would be likely to use. The choices included a taxi, a ride-hailing service (like Uber), ridesharing/carpooling, and a bus, either on Cortes or Quadra, as well as a few choices that would transport them from Cortes or Quadra to Vancouver Island, and water taxis to the outer islands.
The most popular option for all respondents, with support from 68.5%, was a bus around Quadra including the ferries. This was followed closely by a bus between Quadra ferries at 67% and a bus from Quadra to elsewhere at 64%.
We asked, “What motivates you to want to use passenger transportation?” The most popular response was “limit my use of fossil fuel,” followed by “reduce the number of vehicles on the ferry.” Other highly rated responses were “I would prefer not to drive if I don’t have to” and “I like the social aspect of traveling with other people.” Many additional motivations were added under “Other” and related to safety, accessibility, equity, health, cost, lack of a personal vehicle, ability to get places, and having an alternative to biking and hitchhiking.
Click HERE for more results from the survey. We will soon be posting a full summary of all of the input we received.
WHAT PRIORITIES EMERGED?
We took the passenger transportation options from the survey, added electric buses as well, and rigorously evaluated them using 24 weighted criteria related to demand (as demonstrated through our research), service, and logistics, as well as financial, social, and environmental factors. This really helped us to look at each option from a number of angles. The highest rated options emerged as follows and have become our priorities:
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Priority #1: An electric bus on Quadra that includes both ferries. An electric bus would be a better option environmentally but we may need to start with a gas bus.
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Priority #2: Ridesharing / carpooling services, on Quadra and Cortes, and to off island destinations.
In addition, we would like to explore two other options:
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Additional Option #1: A community-supported taxi or ride hailing service on Quadra.
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Additional Option #2: An option for Cortes to supplement but not compete with the Klahoose Bus, such as a shuttle to the first and last ferries with a loop around Cortes
Phase Two: July/August 2024
We will hosting several focus groups in August on Cortes, Quadra and online. If you would like to participate, please get in touch.
More Info
What could “Passenger Transportation” Solutions Look Like?
Taxis in BC must meet these requirements:
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A light on top
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A fare meter that calculates the cost of the trip at the destination
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Can be booked through an app website, by phone, or hailed on the street
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Can have various payment options
Ride Hailing in BC must meet these requirements:
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Logo on the side of the vehicle
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Can only be booked through an app or website
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The fare is calculated prior to the trip
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Payment can only be made through the app or website
A community bus could operate in the following ways:
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Summer season, regular schedule and route, e.g., Hornby, Denman
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Year-round, regular schedule and route, e.g., Gabriola
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On demand, reservations/flag down e.g. Bella Coola Transit, Zunga Bus
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On demand, for ferries only e.g. Mayne Island Bus
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Trips to town e.g. Mayne Island Day Tripper, Klahoose Health Bus
Ride Sharing, Carpooling and Passenger Transportation Pool Services generally follow these rules:
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The driver and passenger(s) share a trip with a common destination or to their place(s) of work
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The driver receives contributions towards their operating costs and does not turn a profit
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For more info see BC Passenger Transportation Act Section 1 (2) and 1 (3)
What else?
We are open to other suggestions too...
What Passenger Transportation is Currently Available on Cortes & Quadra?
Cortes:
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Klahoose Health Bus (twice a week)
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Seniors Helping Seniors Ride Share
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Room for Rider Ride Share
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Private Shuttles – Hollyhock
Quadra:
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Cape Mudge Elder Van (once a week)
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Car Stop Hitchhiking points
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Private Shuttles – Golf Course, Camp Homewood, Walcan Seafood
What Passenger Transportation is Available on Other Islands & Remote Communities?
Check out the video from our Learning Forum and hear from Gertie, Zunga Bus, Denman Bus, Bowen Vanpool, and Coastal Rides!
What Other Recent Studies have been Done?
Important transportation studies leading up to this project include:
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Answered the question, “Is a community bus feasible for Quadra Island?”
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The study analyzed community travel patterns, included a survey
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Recommended a “Weekday Commuter Service on Quadra”
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Recommended service to Quathiaski Cove and Heriot Bay as well as service for Quadra Residents to local destinations for shopping, errands, and medical appointments, with morning and afternoon trips
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Recommended further engagement in public consultation to “ground truth” the options.
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Further recommends proceeding on a pilot basis to allow for testing of operational practices, schedules, and routes
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Recommended “Appoint a TDM Task Force, responsible for developing, implementing and maintaining transport programs and initiatives. Task force hires coordinator.”
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Explore option to use Cortes School Bus as a shuttle for community events.
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Quadra Island crossing: Contact Quadra Island Stakeholder groups. Explore subsidized ride-hailing service.
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Connect with Quadra Regional Director with BC Transit.
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Provide Car-share vehicle (s).
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Shuttle bus
The purpose of this report was to reflect what was heard from approximately 1,200 participants about the challenges, gaps, and opportunities for passenger transportation between communities on Vancouver Island, the Sunshine Coast, and parts of Coastal B.C.
Participants gave the following feedback:
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Provincial government needs to facilitate and collaborate new transportation options other than personal vehicles between communities, in collaboration with community partners
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The Province should help pull together various levels of government, including First Nations, to enable grass-roots and community-grown transportation opportunities.
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Participants want all parties to work collaboratively, in partnership with the private sector, towards a shared vision of transportation for B.C. set and led by the Province.
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Participants also supported transportation solutions that will reduce society’s reliance on personal vehicles and stressed that, to maximize ridership, these solutions need to be convenient, frequent, and reliable.
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Throughout the study it was frequently heard that inter-community transportation requires financial support from government and that the private sector cannot fill this gap on its own.
FAQ
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I have a new business ideaOnline Resources: Find step-by-step guides and other resources to start a successful business in British Columbia, from researching your business idea to registering your business: https://www2.gov.bc.ca/gov/content/employment-business/business/managing-a-business/starting-a-business The Business Development Bank of Canada is the financial institution devoted to Canadian entrepreneurs and helps Canadian businesses through financing, advisory services, and capital, with a focus on small and medium-sized enterprises: https://www.bdc.ca/en Innovate BC is a one-stop service centre to connect innovators with provincial funding, tools, resources, and support. They help innovators access funding, launch their ideas and connect with experts they need to build great companies: https://innovatebc.ca/ I could use some help with writing a business plan Contact us a info@cceda.ca to find out if we know of a local professional who is available to help you get your business plan written. You can also get in touch with us if you or someone you know writes business plans professionally, and would like your contact info to be listed here directly. Looking for support for an existing business? Head on down to the "I am an existing business" tab below. I need investment Canada's leading peer to peer lending platform goPeer connects creditworthy Canadians looking for a loan with everyday Canadians looking to invest. Lending Loop has created Loop, a banking platform designed for Canadian businesses. Get a no-fx business credit card, open a free US bank account, access market-leading FX rates and more. All in one platform, and for free. Local Investing Resource Centre - Welcome to our resource area for community organizers—nonprofit leaders, economic development professionals, and government officials—and those looking to create aggregated pools of capital for local investing. Here, you will find a series of how-to guides and other resources that support you in catalyzing locally-sourced investments in local small businesses.
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I have an existing businessAnd, I'm looking to expand. We would love to hear from you. How are you looking to expand? Are you looking to retire? Do you have a plan for how you want to transition or sell your business? Are you struggling with the impacts of COVID? Looking for a partner, a bookkeeper, or some mentorship? Contact us at info@cceda.ca. Government of Canada Business Benefits Finder A very useful comprehensive list of government financing programs that shows relevant programs available to your specific business or project. Small Business BC’s business plan services Provides coaching on how to write a successful business plan. Also provides services for business owners starting a business, those writing a business plan for loans or finance, and for established businesses who are planning ahead for growth. Phone: 604-775-5525 Toll Free in BC: 1-800-667-2272 Email: askus@smallbusinessbc.ca The Consulting Hive The Consulting Hive is a Community Futures initiative, working with a group of British Columbia-based business agencies that understand the needs of small to medium sized businesses, not-for-profits, charities and social enterprises and we care deeply about the success and emotional welfare of their owners. Community Futures Strathcona A well established and well resourced organization that helps to start and grow successful businesses through a wide variety of community economic development initiatives. Will assist with business loans. To apply you must be unable to obtain all or a portion of the required financing from a bank or credit union, and your business must be located within the Comox Valley or Strathcona Regional District. Office in Campbell River, BC. Reach them by phone: (250) 830-0999 Futurpreneur A non-profit organization that provides financing, mentoring and support tools to aspiring business owners aged 18-39. Mentoring program hand matches young entrepreneurs with a business expert from a network of more than 2,400 volunteer mentors. Futurpreneur Canada offers financing, mentoring, marketing tips, accounting help and much more to make growing your company easier. Futurpreneur Canada is able to finance up to $20,000 per business. Our partner the Business Development Bank of Canada (BDC) can provide additional financing of up to $40,000. Click here to check out their Business Plan Writer app, including a list of useful business plan examples. The Small Business Accelerator Offers free online access to reliable business information and tools for secondary market research for BC businesses and entrepreneurs. Click here for their page on business planning, which includes useful advice on creating a business plan, plus sample business plans, and links to general business planning help. Click here for their resource page specifically geared towards women entrepreneurs. The Rural Islands Economic Partnership (RIEP) A grassroots organization created as a means for cultivating enduring rural island-wide economic partnerships, in collaboration with Indigenous communities, to ensure economic resilience and generate long-term prosperity without depleting natural or social resources. They also keep an updated and extensive resource page for small business owners and entrepreneurs.
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I need help promoting my businessThere are a number of skilled web site designers, photographers, writers, and videographers on Cortes. Contact us at info@cceda.ca if you are looking for someone, or let us know if you would like to be listed on this page. Local Web Designers Dean Warner / dean@moonseed.cloud Ester Strijbos / strijbosester@gmail.com Digital Marketing Bootcamp Alacrity Canada Digital Marketing Bootcamp is a virtual skills-training program that aims to prepare your business for the digital marketplace. Small Business BC suggests several resources to help you advertise your business for free. Rising Tide Business Services is an initiative of Rural Islands Economic Partnership (RIEP) and is dedicated to providing affordable digital marketing services at 50% of the market rate to rural island and rural coastal businesses and non-profit organizations.
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I operate a tourism based businessTourism Funding and Programs Supports tourism businesses and organizations to adapt their operations while investing in services to facilitate their future growth. BC Tourism Resiliency Network The BC Tourism Resiliency Network is a long-term resiliency program providing BC tourism businesses with meaningful, one-on-one support to navigate the impact of the COVID-19 pandemic, adapt and work towards eventual recovery. Tourism Business Essentials from Destination BC From the BC Government, find information to help start or grow your existing tourism business. Review the latest tourism research, learn about funding and connect with industry partners Tourism Sustainability Network
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I am an artistDo you sell your art? Do you need space and equipment? Looking to start selling your work online? Contact us at info@cceda.ca and we’ll see if we can help. And, there are also some great resources available for artists working and creating in BC: Small Business BC's Resources for British Columbia's Creative Industries Grant programs offered through the BC Arts Council: https://www.bcartscouncil.ca/program/ Creative BC Society delivers a wide range of programs and services with a mandate to expand B.C.’s creative economy. It is created and supported by the provincial government to sustain and help grow British Columbia’s creative industries, which are defined as those generating original storytelling content for mass production, global distribution and consumption: motion picture, interactive and digital media, music and sound recording, and magazine and book publishing. The Business Development Bank of Canada is the financial institution devoted to Canadian entrepreneurs and helps Canadian businesses through financing, advisory services, and capital, with a focus on small and medium-sized enterprises. Creative Coast Arts BC BC Alliance for Arts & Culture
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I work in food productionFarm Credit Canada Canadian Fish and Seafood Opportunities Fund Local Food Infrastructure Fund Small Scale Food Processor Association To be Canada’s leading support organization for small and medium enterprises in the food processing industry by providing leadership, education, marketing, networking, and advocacy to foster success in a competitive global market. B.C. Farmers' food donation personal income tax credit The farmers' food donation tax credit is a non-refundable income tax credit to encourage farmers and farming corporations to donate certain agricultural products that they produce in B.C. to registered charities, such as food banks or school meal programs. BC Farmers’ Market Nutrition Coupon Program provides farmers’ market coupons to lower-income families, pregnant people and seniors. A Food Processing Consultant with the BC Government is available to help determine which government programs you are eligible for and at what stage they may be most beneficial: james.street@gov.bc.ca See Small Business BC’s 5 considerations for starting a food business: https://smallbusinessbc.ca/article/5-key-considerations-starting-food-business/
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Resources for Indigenous PeoplesFrom Small Business BC, the Business Resources page for Indigenous Entrepreneurs is the perfect starting point, with information on programs, grants you can apply for, and inspiration from Indigenous entrepreneurs that have found success. From the Government of BC, this handout provides the most up-to-date information on small business startup and growth support services tailored to Indigenous entrepreneurs and small business owner needs. The list of services is not exhaustive, but it identifies resources to support all aspects of business startup and growth. Please also reach out to CCEDA for any questions or requests for assistance by emailing Kate at kate@cceda.ca.
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I am a woman entrepreneurThe Women’s Enterprise Centre is a non-profit organization devoted to helping BC women start, lead, and grow their own business. Since 1995, WEC has fuelled the success of women-led businesses by providing business loans, business skills training, personalized business advice, mentoring, practical business resources, and a supportive community to help women business owners gain the skills, mindset, financing, and networks they need to realize their business potential. Please also reach out to Kate with CCEDA if you have any questions or require assistance with any business related questions: kate@cceda.ca.
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I'd like to start a social profit ventureBut I could use some funding... and maybe a partner. Are there other people or organizations on island doing something similar? Could you partner with them? Would you be interested in participating in a training cohort to workshop your idea? Contact us a info@cceda.ca, or e-mail the Cortes Community Foundation at info@cortesfoundation.ca to find out if there is an existing organization that could help you get started. BC Union of Municipalities Grant Database All this talk of grants has me realizing... I could use some help with writing a grant application. Contact us at kate@cceda.ca to find out if a local professional is available to help you write your grant application.
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I am looking for workDo you have unique skills or expertise? Are you interested in a particular industry or apprenticeship opportunity? Tell us about your goals and we'll try to get you connected with meaningful work opportunities on the island. Reach out to us at kate@cceda.ca North Island Employment (NIEFS) Regional job postings, training, and skill development opportunities. Located in Campbell River.
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Resources for people with disabilitiesBritish Columbians with disabilities can access a network of business professionals and other resources through Pacific Economic Development Canada (PacifiCan)'s Entrepreneurs with Disabilities Program (EDP). The EDP provides business information, training and development, mentoring and one-on-one counselling services. Other resources: Small Business BC Resources for People with Disabilities Persons with Disabilities Training Stream Under the Persons with Disabilities Training Stream, eligible costs, up to a maximum of $20,000 per participant per fiscal year for training, participant financial supports and training allowances. Assistive technology and support This can include hearing aids, assistance with tech support, or ergonomic modifications, etc.
Partially sourced from Rural Multi-Modal Planning March 22, 2024.
This project is brought to you by the
Cortes Community Economic Development Association
With Funding from:
With Support from:
Project Team:
Kate Maddigan - Project Lead for Cortes Island & Representative for CCEDA
Jen Banks-Doll - Project Lead & Public Engagement Lead for Quadra Island; Project Communications
Sadhu Aufochs Johnston - Public Engagement Lead for Cortes Island
Steve Earle - Passenger Transportation Expert from Gabriola Island
Advisory Group with representatives from Cortes & Quadra Islands